1. Introduction
Atime (“we,” “our,” “us”) is committed to protecting your privacy in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
Please note: Atime is an online-only business. We do not operate any physical stores or branches. All inquiries must be made via email.
2. Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, shipping address, phone number)
- Payment details (processed securely via third-party payment gateways)
- Purchase history and order details
- Website usage data (IP address, browser type, cookies, analytics)
- Any information you provide when contacting us via email
3. How We Collect Your Information
We collect your information through:
- Direct interactions (e.g., placing an order, signing up for our newsletter, or contacting us via email)
- Automated technologies (e.g., website cookies and tracking tools)
- Third-party services (e.g., payment processors, shipping providers)
4. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, including shipping and support
- To improve our website, services, and customer experience
- To send you marketing updates (only if you have opted in)
- To comply with legal obligations
5. Disclosure of Personal Information
We do not sell or rent your personal data. However, we may share your information with:
- Third-party service providers (e.g., payment processors, couriers) to facilitate transactions
- Regulatory authorities if required by law
6. Data Security
We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are encrypted and processed through secure gateways.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and analyze visitor behavior. You can manage cookie settings through your browser.
8. Accessing and Updating Your Information
You have the right to:
- Request access to your personal data
- Request correction of any inaccurate information
- Opt-out of marketing communications
To make a request, please contact us via email.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.
11. Contact Us
For any privacy-related inquiries, please contact us via email:
📧 Email: he***@at***.au
Since Atime is an online-only business, we do not offer phone support or in-person visits.